Change Suffix
Training Outline
Definition:
If an account needs to change a type, the system has a function that will assist in this process. For example, if a member initially signed up for a basic free checking, but now qualifies for an interest checking (that has a different account type), it is not necessary to close the current suffix to open a new one. The CHANGE SUFFIX function can be used for this transition.
Roles:
Navigations
Member Screen
Permissions
Member Screen –Change Account Suffix Member Screen – Edit (desired) Account
Reports Available:
Audit Log Full Report
Procedure
Enter the member’s account from the MEMBER LOOKUP.
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Change Suffix
In this example, the 65-00 will
be changed to a SD checking
account.
Highlight the 65-00 and use
the expanded view to see full
details of the account.
Select the option to
CHANGE SUFFIX
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Change Suffix
The CHANGE ACCOUNT SUFFIX box will appear. It will provide the CURRENT suffix and a drop down with all available ACCOUNT TYPES (for that type of account).
Use the drop down to select
the new Account Type.
The SEQUENCE will update based on if that account type already exists on the account, however it can be adjusted manually. Hit OK to complete
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Change Suffix
Confirm the account suffix
change. Hit YES to continue.
All distribution records and card
records will adjust to the new
suffix within the system with the
CHANGE SUFFIX function.
The account suffix has been
updated, however no other details
(on the expanded view) of the
account have changed. If any
changes need to occur on the
account, hit EDIT to manually
adjust. Typically, DIVD RATE CODE
and SERVICE FEE CODE are
updated. CU procedures should
indicate which information is
changed/updated.
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